PHYSIO DIRECT
For residents living in Huntingdonshire:
Tel: 01480 434980
For residents living in Cambridge City and South Cambridgeshire:
Tel: 01223 446999
What is Physio Direct?
Physio Direct is a telephone self referral service which has been set up to provide early advice and management for adults with back/neck/joint problems or following injuries. You do not need a GP referral to access this service.
Who is the service for?
The service is for anyone over the age of 18 years who is registered with a Cambridge City/South Cambridgeshire/Huntingdon GP practice.
Who will I speak to?
A Senior Chartered Physiotherapist will be at the end of the phone to take your call.
How and when can I contact the service?
For residents living in Huntingdonshire:
Tel: 01480 434980
Monday – Friday 8.15am – 12.15pm
For residents living in Cambridge City and South Cambridgeshire:
Tel: 01223 446999
Monday – Friday 1 – 5pm
How long will the phone call take?
The length of telephone calls vary, on average it will take about 20 minutes.
What will happen when I phone?
You will be asked a number of questions about your problem and how it is affecting your daily life, your current medication and any other relevant information to aid us in making a diagnosis. We can then determine the most appropriate way to manage your problem.
This may include one or more of the following:
1. Advice only
2. Advice and appropriate exercises may be sent to you in the post
3. An appointment may be arranged for you
NB: If you have been given advice and are not getting better or if you have any concerns please do not hesitate to contact Physio Direct again.
What can I do if I can’t get through?
The telephone line can get very busy; although this is variable depending on the day and time you call. Mondays and Tuesdays are our busiest days. You can keep trying to get through to us or download the self referral form in order to refer yourself to us (see box at top right of this page). Alternatively you can go to your GP surgery to collect a self referral form which can be sent through to our service.
If you fill in a self referral form this will generate a face to face assessment within 2 weeks and then you would be offered advice on self management or advice and a further appointment.